This Privacy Policy explains how Opsus360 — the trading name of The Start Up Shop Limited (CRO 531282) and Office Pal Limited (CRO 586700), both registered at S31 The Pottery, Bakers Point, Pottery Road, Dún Laoghaire, Dublin, A96 EV18, Ireland — collects, uses, shares and protects personal data.
For the purposes of the General Data Protection Regulation (GDPR) and the Data Protection Act 2018, Opsus360 is the data controller for the personal data described in this policy. For data protection queries, contact info@opsus360.com.
Name, date of birth, PPS Number or IPN, nationality, home address, email address, phone number, and photo identification — collected mainly to satisfy our Client Due Diligence obligations as a licensed TCSP, and to identify directors, shareholders and beneficial owners of companies we act for.
Company names, CRO numbers, share structures, director and secretary appointments, registered office details, and the content of filings we make on your behalf.
Invoicing history, and, where we provide bookkeeping or payroll services, the financial records you give us to process. Card and bank details are handled directly by our payment providers — see Section 4.
Login activity, IP address, device and browser information, and pages visited, collected via cookies and similar technologies — see Section 8.
Records of emails, support tickets, and calls between you and our team, kept for service quality and dispute-resolution purposes.
| Purpose | Example | Legal basis |
|---|---|---|
| Provide the service you ordered | Forming your company, filing your annual return, running payroll | Performance of a contract with you |
| Client Due Diligence / AML checks | Verifying identity, screening against sanctions lists | Legal obligation (Criminal Justice (Money Laundering and Terrorist Financing) Act 2010) |
| Statutory filings | Submitting your B1, RBO filing, or tax return | Legal obligation; performance of a contract |
| Billing and payment | Processing payment, issuing invoices | Performance of a contract; legal obligation (tax records) |
| Improving our service and Portal | Analysing usage to fix problems | Legitimate interest |
| Marketing communications | Sending compliance reminders or offers | Consent — withdraw any time |
| Responding to a regulator | Answering a query from the CRO, Revenue, or the Department of Justice | Legal obligation |
We share personal data only where necessary to provide our services or comply with the law. We do not sell your personal data.
We use the following platforms to deliver our services, each bound by a data processing agreement covering the personal data they handle for us:
Stripe, PayPal, SEPA Direct Debit (via our bank), and Revolut Business process payments on our behalf. Each acts as an independent controller for the payment data it handles, under its own privacy policy.
Where necessary, we may share data with our own solicitors, auditors, or insurers, who are bound by their own confidentiality obligations.
We will disclose personal data where required by law, by court order, or by a lawful request from a Registrar or regulator.
Our team operates from Ireland and Slovakia, and personal data is processed within the European Economic Area (EEA) by our team and by the service providers listed in Section 4. We do not transfer personal data outside the EEA. If this changes in future, we will update this policy and put appropriate safeguards in place beforehand.
As a TCSP, we are required by the Criminal Justice (Money Laundering and Terrorist Financing) Act 2010 to retain Client Due Diligence records for at least 5 years after the end of our business relationship with you.
Company filing records and statutory registers are kept for as long as we act for the company, and for a further period afterward in line with Irish company law and tax record-keeping requirements (commonly 6 years for financial and tax records). Marketing data is kept until you withdraw consent.
Under GDPR, you have the right to:
To exercise any of these rights, contact us at info@opsus360.com.
Our website uses cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use it. Where cookies are not strictly necessary for the site to function, we will ask for your consent before setting them.
We use appropriate technical and organisational measures to protect your personal data, including access controls, encryption in transit, and restricting access to identity and financial data to staff and contractors who need it to do their jobs. No system is completely secure, and we cannot guarantee absolute security.
Our services are directed at businesses and adults. We do not knowingly collect personal data from children.
We may update this policy from time to time. The current version is always available on this page, with its last-updated date shown above.
Opsus360, S31 The Pottery, Bakers Point, Pottery Road, Dún Laoghaire, Dublin, A96 EV18, Ireland. Email: info@opsus360.com. Phone: +353 85 808 2022.