TERMS & CONDITIONS

— Opsus360 Ecosystem

(Legally operated by The Startup Shop Limited and Officepal Limited)

Opsus360.com, all connected service domains, and the Backoffice at shop.opsus360.com are owned and operated by:

The Startup Shop Limited
Company Number: 531282
Registered Address: Suite 31, The Pottery, Bakers Point, Pottery Road, Dun Laoghaire, Co. Dublin, Ireland
Contact Email: info@opsus360.com

Officepal Limited
Company Number: 586700
Registered Address: Suite 31, The Pottery, Bakers Point, Pottery Road, Dun Laoghaire, Co. Dublin, Ireland
Contact Email: info@opsus360.com

Throughout these Terms, “we”, “us”, and “our” refer to The Startup Shop Limited and Officepal Limited trading as Opsus360 and associated service portals.
“You” refers to the client, director, authorised representative, or user of our services.

1. Scope of Services

The Startup Shop Limited and Officepal Limited provide a range of administrative, compliance and company secretarial services ,including, but not limited to:

1.1 CRO & Compliance Services

• First Annual Return (B1)

• Subsequent Annual Returns

• Uploading/replacing financial statements

• Amending or extending Annual Return Dates

• Director, shareholder, and registered office changes

• RBO/Beneficial Ownership updates

• Share transfers

• Company restoration support

• Dormant account updates

• Shelf companies

• Irish and international company formations

• Document retrieval

• Business name registration

1.2 Tax & Accounting Administrative Services

• Tax registrations & deregistrations

• Submission of tax returns (information supplied by client)

• PAYE refunds

• Bookkeeping services (when contracted)

1.3 Registered Address & Virtual Office Services

• Registered office (Ireland)

• Virtual office services

• Nominee services

• Umbrella company administrative support

1.4 Service Delivery Platforms

Services are accessed across multiple dedicated domains and funnels operated by The Startup Shop Limited and Officepal Limited (see Section 2).
All orders, filings, documents and workflows are centralised in the Opsus360 Backoffice:

➡️ shop.opsus360.com

1.5 Exclusions

Unless specifically purchased, our services do not include:

• Accounting preparation (we upload financial statements only when provided)

• Legal advice

• Tax advisory

• PPS/IPN number applications (unless part of a purchased service)

• Verification of client-submitted accounting documents

2. Connected Service Domains

The following domains are operated by The Startup Shop Limited and Officepal Limited and fall under these Terms & Conditions:

AnnualReturn.ie, VirtualOfficePro.ie, UmbrellaCompany.ie, TaxDeregistration.ie, SubmitMyTaxes.ie, StartACompany.ie, ShelfCompany.ie, Sharetransfer.ie, SecretaryServices.ie, RegisterMyTaxes.ie, RBOHelp.ie, PayrollExperts.ie, PayTaxRefund.ie, NomineeHub.ie, DormantAccount.ie, DirectorChanges.ie, CompanyFormationInternational.ie, CompanyDocuments.ie, CompanyChanges.ie, CompanyBankAccount.ie, CloseMyCompany.ie, BusinessNameRegistration.ie, BookkeepingService.ie, SoftwareHelp.ie, opsus360.com,
and all service activity processed through the central Backoffice:

➡️ shop.opsus360.com

All purchases, document uploads, approval stages, CRO/RBO filings, workflows and communication are carried out through this Backoffice.

3. Responsibility & Accuracy of Information

3.1 Reliance on Client-Provided Data

We act strictly based on:

• the data visible on CORE.CRO.IE

• documents and information supplied by directors or authorised persons

We do not independently verify data unless contracted.

3.2 Legal Responsibility of Directors

Directors remain legally responsible for:

• approving all CRO filings

• ensuring accuracy of supplied information

• reviewing and signing signature pages before submission

3.3 Delays & Liability

The Startup Shop Limited and Officepal Limited accepts no liability for:

• penalties

• strike-off

• audit loss

• prosecution

• late filings

arising from:

• client delays

• missing signatures

• incorrect or incomplete information

• late approval of documents

• failure to return documents before statutory deadlines

If we can demonstrate that documents were issued in sufficient time, responsibility for missed deadlines remains with the client.

4. Payments & Fees

• All services must be paid in full before work begins

• Ongoing clients may receive 7–14 day credit at our discretion

• Instalment payments are not available

• No interest is charged

• Prices may change without notice

Payments are processed through the Backoffice using:

• Stripe

• PayPal

• CoinPayments

• Bank transfer

5. Refund Policy

Refund eligibility is based on the stage of work:

StageRefund EligibilityWork has not begunFull refund minus admin fee Work has begun (documents prepared or reviewed)No refundService not deliveredFull refund

Once documentation has been prepared, submitted, uploaded, or processing has begun, refunds are not available.

6. Client Responsibilities

Clients agree to:

• Provide complete and accurate details

• Return signed documents promptly

• Supply financial statements where B1 filings require them

• Maintain accurate company records

• Keep Backoffice login details secure

Any penalties caused by delays, incorrect information, or missing documents are solely the responsibility of the client.

7. Limitation of Liability

To the fullest extent permitted by Irish law:

• The Startup Shop Limited and Officepal Limited is not liable for financial loss, penalties, audit loss, strike-off, operational damages, or legal consequences arising from delays or inaccurate client-provided information

• We provide administrative services only unless specific advisory services are purchased

• Our total liability shall never exceed the amount paid for the service in question

8. Governing Law

These Terms & Conditions are governed by Irish law.
Any disputes shall be resolved exclusively in the courts of the Republic of Ireland.

9. Updates to These Terms

We may update these Terms periodically.
The latest version will always be available at opsus360.com and/or the Backoffice.