PRIVACY POLICY

Opsus360.com, all associated service websites, and the Backoffice at shop.opsus360.com
are owned and operated by:

The Startup Shop Limited
Company Number: 531282
Registered Address: Suite 31, The Pottery, Bakers Point, Pottery Road, Dun Laoghaire, Co. Dublin, Ireland
Contact Email: info@opsus360.com

We are committed to protecting your personal data and ensuring full compliance with the General Data Protection Regulation (GDPR).

By using our websites or services, you consent to the processing of your data in accordance with this Privacy Policy.

1. Websites & Systems Covered by This Policy

This Privacy Policy applies to all services and portals operated by The Startup Shop Limited, including:

AnnualReturn.ie, VirtualOfficePro.ie, UmbrellaCompany.ie, TaxDeregistration.ie, SubmitMyTaxes.ie, StartACompany.ie, ShelfCompany.ie, Sharetransfer.ie, SecretaryServices.ie, RegisterMyTaxes.ie, RBOHelp.ie, PayrollExperts.ie, PayTaxRefund.ie, NomineeHub.ie, DormantAccount.ie, DirectorChanges.ie, CompanyFormationInternational.ie, CompanyDocuments.ie, CompanyChanges.ie, CompanyBankAccount.ie, CloseMyCompany.ie, BusinessNameRegistration.ie, BookkeepingService.ie, SoftwareHelp.ie, opsus360.com,
and the central Backoffice:

➡️ shop.opsus360.com

All data submitted on any domain flows into a single secured system operated by The Startup Shop Limited.

2. Data We Collect

We collect only the data necessary to provide statutory, administrative, and compliance services.

2.1 Personal Information

• Full name

• Email address

• Phone number

2.2 Company & Compliance Information

• Company number

• CRO data from CORE.CRO.IE

• RBO/Beneficial Ownership details

• Registered office information

• Director & shareholder details

• Financial statements provided by the client

• Document uploads (PDFs, signature pages, identification, forms)

2.3 Statutory Filing Information

Some filings require legally mandated data, including:

• PPS Number / IPN Number

• Director ID

• Officer appointment details

• Signature pages and approvals

2.4 Payment Information

Processed securely by:

• Stripe

• PayPal

• CoinPayments

• Bank transfer

We do not store card or crypto credentials.

2.5 Technical & Analytics Data

• IP address

• Device/browser details

• Access logs

• Backoffice login activity

• User behaviour for fraud prevention and system monitoring

• Google Analytics usage metrics

2.6 Communication Data

• Emails

• Support requests

• Backoffice messages

• Ticket or filing-related correspondence

3. Legal Basis for Processing

We process data exclusively under GDPR-compliant legal bases:

3.1 Contract Performance

Data required to provide:

• CRO filings

• RBO filings

• Tax registrations

• Address services

• Document preparation

• Administrative processing

• Account access through shop.opsus360.com

3.2 Legal Obligation

Irish law requires certain data to be collected for statutory filings, including:

• PPS/IPN

• Director/shareholder information

• Signature pages

• Beneficial ownership details

3.3 Legitimate Interest

For:

• System security

• Fraud prevention

• Analytics

• Workflow optimisation

• Customer support

3.4 Consent

For:

• Marketing emails (optional)

• Newsletter subscription

• Non-essential cookies (when applicable)

You may withdraw consent at any time.

4. How Your Data Is Used

We use personal and company data to:

• Prepare and submit CRO/RBO filings

• Provide company secretarial services

• File annual returns and upload financial statements

• Manage orders and payments

• Maintain your registered office or virtual office service

• Contact you regarding filings, deadlines, approvals or compliance

• Upload documents into CORE/RBO systems

• Issue invoices

• Provide support and workflow updates through the Backoffice

We do not use your data for unrelated purposes, nor do we sell or trade personal information.

5. Data Sharing & Third-Party Processors

We share data only where required to deliver services.

5.1 Statutory Bodies

• Companies Registration Office (CORE)

• Register of Beneficial Ownership (RBO)

• Irish Revenue (where required for services purchased)

5.2 Payment Providers

• Stripe

• PayPal

• CoinPayments

• Banking partners

5.3 Technical Providers

ServiceProviderHosting & Servers(Your Irish/EU host)Backoffice SystemOpsus360 (operated by The Startup Shop Limited)AnalyticsGoogle AnalyticsEmail DeliveryYour SMTP/email provider

We do not share your information with any third party for marketing or advertising.

6. Centralised Backoffice Data Processing (shop.opsus360.com)

All data collected across our domains is managed in the central Opsus360 Backoffice.

The Backoffice manages:

• Orders & invoices

• Document upload handling

• Filing workflow automation

• CRO/RBO API interactions

• Customer account management

• Role-based internal data access

• Audit logs and security monitoring

Access to the Backoffice is tightly restricted to authorised personnel only.

7. Data Retention

As required by Irish law:

7.1 Statutory and compliance records

Retained for 6 years + 1 year to comply with financial, tax, and audit requirements.

7.2 Backoffice account and filing history

Retained for operational and legal reasons.

7.3 Marketing preferences

Retained until consent is withdrawn.

Once retention periods expire, data is securely deleted.

8. Your GDPR Rights

You have the right to:

• Access your data

• Request correction of inaccurate data

• Request deletion (where legally permitted)

• Request restriction of processing

• Object to processing under legitimate interest

• Request data portability

• Withdraw consent for marketing

Requests can be made to:

📩 info@opsus360.com

We will respond within statutory timeframes.

9. Cookie Policy

Our websites may use cookies for:

• Session management

• Analytics

• Fraud prevention

• Backoffice login security

Non-essential cookies require consent according to GDPR/ePrivacy rules.

10. Data Security

We implement industry-standard security measures including:

• Encrypted data transmission (SSL/TLS)

• Encrypted storage

• Access-controlled data environments

• Multi-layered Backoffice authentication

• Network-level security and firewalls

• Continuous monitoring and audit logging

Only authorised personnel may access client data.

11. International Transfers

Where a third-party processor is located outside the EU, we ensure compliance via:

• EU Standard Contractual Clauses (SCCs)

• Adequacy decisions

• GDPR-compliant safeguards

12. Updates to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be posted on:

➡️ opsus360.com
➡️ shop.opsus360.com
➡️ All associated service domains